Return Policy

When you order from us, your satisfaction is always unconditionally guaranteed so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our phone number is (646) 7703-SEA / (646) 770-3732. You may call or even text us!

Operating Hours (EST):
Mon – Sat 9am to 7:30pm
Sunday: 9am – 6pm

Or, feel free to send us an email 24 hours a day 7 days a week, to: or fill out the form below

Please make sure to include as much order information as possible, to help us expedite your request. (item ordered, quantity, price, time, and date)

If you are not absolutely satisfied with your purchase, we’ll refund your money. For safety and quality purposes, no fish can be returned back to us!

Your Name (required)

Your Email (required)

Your Number(required)


Your Message